Ethical Character and Virtue of Organizations: An Empirical Assessment and Strategic Implications
Chun, R. (2005). Ethical Character and Virtue of Organizations: An Empirical Assessment and Strategic Implications. Journal of Business Ethics, 57 (3): 269-84.
Abstract: Virtue ethics has often been regarded as complementary
or laissez-faire ethics in solving business problems. This paper seeks
conceptual and methodological improvements by developing a virtue character
scale that will enable assessment of the link between organizational level
virtue and organizational performance, financial or non-financial. Based upon
three theoretical assumptions, multiple studies were conducted; the content
analysis of 158 Fortune Global 500 firms' ethical values and a survey of 2548
customers and employees. Six dimensions of organizational virtue (Integrity,
Empathy, Warmth, Courage, Conscientiousness and Zeal) are identified through
confirmatory factor analysis, and validated against satisfaction measure.
Strategic implications of virtue characters are discussed.
(Something interesting I found)Posted: Monday, January 12, 2009